Assessing Culture
An organization's strengths of culture can correlate with related financial performance indicators. When an organization is
strong in certain areas, that organization tends to have high performance in related financial areas. The organization's
strengths are determined by its members and their perspectives. Related cultural and financial areas have been identified
through research on current companies. Assessing and improving cultural aspects of your organization directly affect
financial performance.

Building Culture Components
Culture can be built one step at a time through organizational initiatives that foster and support collaborative and
integrated thinking. Examples of these initiatives include:
Leadership Learning
Benchmarking
Concept of the Customer
Teams
Customer Education
Performance Management, including cascading and aligning balanced goals
Information Service
Innovation Guild
Individual Development Planning, including competency leveling, growth, succession
Systems Guild
Appreciate Inquiry
Shared Rewards
Coaching and Mentoring, experience with inexperience

Establishing Start-Ups
When starting a business, there are many considerations. Defining your vision, your pursuits, what has to be done, and
who will do this work can be overwhelming. Creating a plan and documenting it to keep you on track are invaluable tools
for success. It orients all organizational members to perform in the context of how you want your business to operate and
grow. Establishing a start-up with a brand, both internally and externally, is a huge step forward for differentiating your
business and its products or services.

Managing Transitions
All successful businesses grow. This then requires that business owners manage the growth in a systematic way to
effectively sustain the business. Innovation planning will ensure that organizational members think creatively to identify
feasible new business models and opportunities. Integrating this thinking and resulting new models into operations is
essential to creating a performance culture.

Maximizing Partnerships, Alliances, and Acquisitions
Businesses often grow through partnerships, alliances, and acquisitions. These relationships take special effort to ensure
that cultures are aligned and focused on common direction and goals. Understanding each organization's strengths and
how they complement each other is an essential component to maximizing the value of the partnership. Building a common
culture that stresses collaboration and performance ensures that the investment in the partnership will provide the
intended return.
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