Resources
An Unexpected Opportunity
One of the most important aspects of a 21st century organization is that of the unexpected opportunity. When organizational members can use a devastating change to make a new opportunity, [...]
Building Relational Value before the Acquisition
Acquisitions can be very valuable but can also present unmitigated risks if not managed as strategic alliances. The differences between a strategic alliance and an acquisition are those of investment [...]
A Culture of Thinkers
Jane Hartman Frankel, Founder, The Art of Performance LLC “If everyone is thinking alike, then someone isn’t thinking.” (George Patton, World War II General) Organizational leaders do not always reward [...]
Will the Real Customer Please Stand?
by Jane Hartman Frankel The Problem A new subgroup within the Sales Department of a mid-sized Company had been formed to partner with a new market of Vendors who resell [...]
The Readiness Factor
by Jane Hartman Frankel Since it is currently understood that people are the most important asset of any organization, considering them primary customers would seem reasonable. When employees feel engaged, [...]
Knowledge Work Environment – What is It?
By Jane Hartman Frankel A particularly successful and emerging software company is very focused on growth. The leaders have a real passion for sharing the value that they bring to [...]