Articles
A Culture of Thinkers
Jane Hartman Frankel, Founder, The Art of Performance LLC “If everyone is thinking alike, then someone isn’t thinking.” (George Patton, World War II General) Organizational leaders do not always reward [...]
Will the Real Customer Please Stand?
by Jane Hartman Frankel The Problem A new subgroup within the Sales Department of a mid-sized Company had been formed to partner with a new market of Vendors who resell [...]
The Readiness Factor
by Jane Hartman Frankel Since it is currently understood that people are the most important asset of any organization, considering them primary customers would seem reasonable. When employees feel engaged, [...]
Knowledge Work Environment – What is It?
By Jane Hartman Frankel A particularly successful and emerging software company is very focused on growth. The leaders have a real passion for sharing the value that they bring to [...]