Elements of Sustainability
Scorecarding for Maximum Results – To enable leaders and organizational members to plan collaboratively through goal setting and accountability, review, reflection, and innovation. Results are jointly understood, sought, and achieved.
Benchmarking - To obtain contextual information on how similar organizations meet success or how they strive to accomplish similar goals. Context directs company performance.
Concept of the Customer - To recognize that all work is done through customer-supplier relationships, both internally and externally with partnering entities. Understanding clarifies value-driving activity.
Effective Teams – To maximize the collaboration and integration of subject matter expertise, defining decision-making, accountability, and responsibility for results. Results in effective communication for collaboration and innovation.
Customer Education - To support customer use of products and services while affording an opportunity to build relationships and learn of current and future needs for effective innovation. Develops customer value-driving relationships.
Performance Management - To plan and align individual and group work towards a common set of goals, cascading and balancing horizontally and vertically through the organization. Eliminates redundant work and gaps.
Information Service- To research needs and provide required information to all employees to maximize their ability to be intrapreneurial in their endeavors. Develops ability to analyze data, information, knowledge, and action planning.
Innovation Guild - To affect regular and consistent efforts to innovative thinking among and from all empowered employees. Empowers processing of continuous stream of new ideas.
Individual development, growth, succession - To support individual efforts to continuously identify skill and competency needs, grow, and embrace lifelong learning within the context of the organization and its needs for growth. Facilitates high performance for both the individual and the organization.
Systems Guild - To encourage and support systems thinking and its approach to all corporate issues, needs, and obstacles to growth and development. Enables autonomous flow of effective decision-making and goal attainment.
Appreciative Strategy - To foster assertive and positive thinking in the context of project planning. Focuses work on strengths to leverage new value.
Mindmapping - To encourage connected, aligned, and empowered thinking to innovate and manage change. Empowers ideation for innovation and growth.
Shared Rewards – To ensure that all stakeholders/shareholders share equitably in rewards for meeting performance goals. Creates a sense of ownership for effective decision-making.
Mentoring, experience with inexperience - To foster the relationship of experienced and inexperienced individuals in all domains, to enable growth and learning on an informal and as needed basis. Maximizes internal and external stakeholder resources for growth.