Goals for Growth

 

 

Revenue and Timeframe What revenue level or range will you achieve in year 1, 2, 5?
Customer Retention What customer retention level do you want to achieve in year 1,2,5?
Employee Retention What employee retention level do you want to achieve in year 1,2, 5?
New Insights, New Revenue How much new insight will you seek from customers?  How much new revenue will you earn from these insights?
Improved Bottom Line, including cost savings How much will you improve your bottom line in year 1, 2, 5?
Return on Knowledge How will you monitor and evaluate knowledge-based value created?